Divide your business into
1. Processes and projects, controlled by outputs
2. Manager's responsibility centers. Team members pure indicators controlled by KPIs
3. Small profit centers controlled by margin or contribution
4. Customer segments controlled by satisfaction
5. Taskforces controlled by results
6. Activities controlled by return on investments
Showing posts with label Delegation. Show all posts
Showing posts with label Delegation. Show all posts
Assign three pure performance indicator per manager
Ask your team member to accept the full responsibility for at least three pure "no excuses" business performance indicators
Use the full delegation method. Check that if all your manager get their indicators in the green, your own scoreboard is automatically in the green
Use the full delegation method. Check that if all your manager get their indicators in the green, your own scoreboard is automatically in the green
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